XO Network

Before our engineers design a network solution, we make a thorough, on-site assessment to document the existing data, voice, web and video systems and throughput. By conducting a thorough network audit, we determine the equipment you need to support the quality of service you want to achieve.

Our experienced engineers start by testing and authenticating your infrastructure to ensure a secure data network and stable hardware that can support your applications. XO Network also provides business analytics to address your needs for staffing and evaluate your options and the corresponding return on investment.

In all, we bring an unsurpassed level of knowledge and skill to the crucial task of auditing and assessing your networks. And we have the cutting-edge knowledge and solutions to do it quickly and cost effectively for small- to large-scale operations.

XO’s large-scale total support agreements ensure that you always have access to outstanding network support that will keep your data, voice or IP contact center running smoothly.

We proudly employ engineers certified in Cisco and immersed in Avaya and Nortel systems. Their extensive knowledge base can help your business with the daily network maintenance or with the leap from analog to digital. By partnering with XO Network for network support and management, you can reduce costs and ensure optimal performance of your network.

Managing daily IT operations and multi-vendor relationships can be frustrating and time consuming, depriving you of precious time to focus on what is important. With a trusted service partner at your side, outsourcing the management of your entire information and communications technology environment—or parts thereof—is a smart move.

XO Network’s proven track record in managed services helps you maximize your investments in IT. Our managed services offerings align to your need for a high degree of flexibility in the way you procure IT services. Aston customizes and fine-tunes our service plans and comprehensive suite of standard, pre-architected managed services to enable you to expedite your time to market with cost-effective, proven delivery.

Our experienced engineers manage everything in house to ensure quality and security for clients. As a Cisco Partner, we have in-depth knowledge to manage the hardware and host scripts and software efficiently on our converged IP network. We invest in the most current equipment to provide excellent quality and flexibility, and our engineers live and breathe this system, allowing you to focus on other business matters.

Our expertise in managed services spans a broad range of technology domains, including network integration, security, Microsoft solutions, converged communications, contact centers and data centers and storage..

XO Network works closely with our clients to provide developers to plan, analyze, code and manage your applications. We send you qualified developers for your Java and DotNet projects. These specialized consultants can provide everything from core development and support to designing, planning and managing your development efforts.

XO’s services provide flexible, time-saving solutions for you. It all starts with our well-trained, problem-solving engineers. They provide service and solutions for specialized IT projects, such as upgrades and migrations from older code and updates to current industry best-practices. We can own an entire project or collaborate closely with your engineering staff to implement new requirements and functionality into your applications.

The core of our consultants are Java developers with a focus on Java, J2EE, EJB, Spring IoC, Spring Data, Spring Boot, Maven, Jenkins, Gradle, Hibernate, Spring MVC, MySQL, Oracle and other leading technologies that not only extremely relevant, but also which almost all current companies supplicate. We encourage you to ask us about our expertise and how it aligns with your specific IT technologies.

XO Network provides businesses with the network engineers required to plan, implement and maintain your network resources. We send you qualified engineers for your data, voice and contact center technologies. These specialized consultants can provide everything from day-to-day network administration and support, or they can design, plan and implement a network upgrade.

XO’s services provide flexible, time-saving solutions for you. It all starts with our well-trained, problem-solving engineers. They provide service and solutions for specialized IT projects, such as upgrades and migrations from analog to digital communications. We can own an entire project or collaborate closely with your engineering staff to implement new technology and functionality into your network and/or contact center.

The fluid nature of changes and additions to technologies for converged communications makes it impossible to provide a truly current list of our specialties. An introductory list includes an extensive list of technologies, from Interactive Voice Response (IVR) to Reporting Integration and Applications. We encourage you to ask us about our expertise and how it aligns with your specific IT technologies.

Whether you are looking to design and implement a greenfield, DR-capable data center solution, or maintain and support your existing infrastructure, XO Network is well equipped with the tools and experience to deliver an immersive and effective Data Center solution that prioritizes your critical IT needs, and scales long-term with the innovation and development of your business.

XO’s expansive senior staff and diverse history in Data Center management and engineering provides a resilient, and modular solution to meet any IT demand. From legacy migrations to global deployments, we’re here to empower your business and make your data center work for you.

Our consultants and engineers core competency has been scaled to be efficient in complex, multi-vendor environment. We are proud to showcase our adept expertise in Cisco, Juniper, Arista, Brocade, F5, Riverbed, Aruba, McAfee, A10, BlueCoat, Barracuda, Citrix, Fortinet, SonicWall, plus a myriad of other vendors and their respective platforms. There is truly no environment too convoluted for us to deliver outstanding solutions and dynamic support.

It’s common knowledge that today’s leading businesses are putting their contact centers firmly at the top of the customer strategy agenda. Success requires that you implement solutions that provide a consistent, enhanced customer experience and drive revenue growth while achieving operating efficiencies.

Is your getting the most out of your contact center? Have you experienced problems with incorrect call routing? Who do you call to resolve issues? How do you monitor availability of your contact center? What kind of preventive system maintenance do you perform? What costs have you incurred in recruiting and training new staff, and what problems have you experienced with your system due to staff turnover?

If any of these pain points sound familiar, consider XO Network to provide Managed Service for Contact Centers. This end-to-end integrated solution consolidates multiple and disparate systems into a unified solution that improves efficiency and lowers total cost of ownership of the contact center.

By deploying Managed Services for Contact Centers, you can look forward to improved customer service delivery with advanced capabilities. As our client, you’ll gain competitive advantage, increase revenue growth and achieve superior customer satisfaction. In addition, you can free up your own precious resources to focus on analyzing contact center operations and developing ways to employ this critical resource to meet your unique business goals.

Most IT departments leverage a myriad of applications, toolkits, and licenses to meet the demands of the business and end-users. Managing this puzzle of solutions can ultimately add to the chaos of maintaining and supporting dynamic environments.

As more enterprises begin to leverage the cloud to administer workloads and cut maintenance, XO Network is proud to showcase and provide a robust, protected cloud computing solution, that has been tailored to orchestrate and manage your diverse application portfolio.

XO’s solutions offer flexible, efficient results for your business. Our seasoned engineers provide a rich portfolio of technical experience and problem-solving. From upgrades and migrations and legacy code to cutting-edge best practices, we are prepared to own and deliver an entire project or collaborate with your engineering teams to meet strategic benchmarks and milestones.

Billions in lost revenue and recovery costs are reported every year due to security breaches and cyberattacks. Due to the dynamic evolution of cyber penetration techniques, today’s mechanisms for defense don’t always prevent tomorrow’s attack. XO Network can effectively cater to all IT security demands with our innovative and malleable security solutions.

Our in-house experts bring over 100+ years of experience to safeguarding your IT infrastructure. Whether it’s proactively detecting changes in network traffic that signal an attack, granular monitoring of company assets, security remediation design, implementing best practices to maintain compliance with key regulations (HIPAA, PCI, SOX), or providing actionable analytics and reports on security performance to key stakeholders, no security challenge is too bold to conquer.

As future attacks present new and unforeseen challenges, XO Network Security Solutions ensure the integrity, confidentiality, and availability of sensitive information, by mitigating unauthorized access and modification, while also upholding accuracy and reliability of information, so you can rest assured your information and assets are only accessible by authorized personnel as-needed, when-needed.